IT Technical Support

WTF IT ™ understands how frustrating it can get when your IT infrastructure goes wrong, especially when you do not have a dedicated IT department to call. 

WTF IT ™ is here to get your business technology working the way it should be.

WTF IT ™ provides a wide array of IT services and solutions to meet your business requirements. 

You can call on us to provide friendly and prompt technical support by experienced IT professionals via the following methods:

Managed Services

Pro-active services for a fixed monthly fee to keep your technology humming along smoothly so you can focus on what you do best, your core business. 

Click this box to find out more. 

Break-Fix

When a problem arises or when something is broken, we fix it!

Modes of Service

WTF IT ™ offers IT Technical Support for businesses via the following methods:

 

Carry-In (Fast)

Having problems with your IT equipment? Carry-in to our main office for troubleshooting and repair

Please note that this option is for selected problems (like laptop / desktop hardware / standalone software troubleshooting) only. Issues related to network and others will require other forms of support.

On-Site (Faster)

We can resolve most IT problems with on-site service. Depending on the issue, we will dispatch resources with the most suitable skillset to your business premises to resolve the problem(s). Most on-site services can be completed in 2 hours or less.

Remote Access (Fastest)

WTF IT ™s’ Remote Technical Support is able to solve a large number of day-to-day IT problems very quickly. Most software issues can be resolved using this method, sometimes within minutes.

* This mode of support is only available to WTF IT ™’s Managed Service  customers as we have the required documentation, settings of their set up and are familiar with the customer’s IT environment.

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